Cisco CloudCenter Release Notes

Release Date

First Published: December 12, 2019


  • December 13, 2019: Updated for technical accuracy

  • January 7, 2020: Added the Documentation section to include a list of pages that were updated.

  • May 1, 2020: Updated the second bullet for the CSCvq67564 issue below


CloudCenter is only available as an upgrade for existing customers from CloudCenter or CloudCenter Contact the CloudCenter Support team for additional details.

Upgrade Path

The required upgrade path to use CloudCenter is to first upgrade to CloudCenter or CloudCenter


No updates


No updates

Applications and Services

CloudCenter supports the use of Windows 2019 operating systems for deployments.

CloudCenter Management

No updates

Administration and Governance

No updates


No updates

End of Life Notices

See End of Support Notices for additional details.


No updates


Effective, WalkMe is not available in the CloudCenter UI. The CloudCenter documentation provides the required details for procedures and workflows.


No updates


No updates. 


The following documentation changes were implemented in Workload Manager

Known Issues

No updates

Resolved Issues

The following issue was resolved/addressed in CloudCenter

  • CSCvq67564: During suspend or resume action some jobs get stuck in the JobSuspending or JobResuming states even when the nodes are appropriately suspended or resumed.
    Resolution: To avoid this issue, CloudCenter introduces a new scheduler which automatically changes the job status based on the node status. This new scheduler runs at 3:00 am each day and uses the DEPLOYMENT_STATUS_STUCK_TIME parameter:

    • The scheduler, by default, picks jobs that are stuck in the JobSuspending or JobResuming states for more than or equal to 24 hours.

    • You can add/edit the /etc/sysconfig/mgmtserver.conf file and add this value. The value for this parameter is, by default, set to DEPLOYMENT_STATUS_STUCK_TIME=24 and this parameter accepts values greater than or equal to 2.

    • If you provide a value that is less than 2, then by default 2 is assigned by the system.

    The node status of the jobs should be the same – otherwise, the automatic status update is not executed by this scheduler. For example, if a job has two nodes and the job is stuck with a JobSuspending state, but the nodes are not in same state, that is – one node is in a NodeReady state and another node is in a NodeSuspended state, then the system skips this situation and informs the user with a log message.

  • CSCvr94941:  In some circumstances, after a deployment is suspended and resumed several times, the resume will fail and the deployed VM is terminated.
    Resolution: CloudCenter platform provides a fix to only display the error in the resume script if any, within the task logs. For errors in the resume script, it does not move the job to the JobError state. Additionally, if a job is in an error state then it will not be cleaned up by the scheduled purge that runs every 24 hours.

  • CSCvr98760: In some circumstances, after a deployment is suspended and resumed multiple times, the resume operation fails and the deployed VM is terminated. 
    Resolution: CloudCenter platform includes a fix to send an error message for each NodeUpdated status even if some failures occur on Resume action execution by agent on the worker.

  • CSCvr74273: The CloudCenter platform was hitting condition where two complete events coming from different regions are hitting the dependent tier at the same time. Which was causing the top tier script to be executed twice. 
    : CloudCenter platform includes a fix to ensure that the top tier script is only executed once in such scenarios.

  • CSCvr67014: For VMs in deployments on VMware cloud, attaching a new volume, changes the  SDRS Automation Level from Fully Automated to Disabled state.
    Resolution: CloudCenter platform includes a fix to ensure that the SDRS Automation Level of the VM is preserved when an Attach Volume action is performed.

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